Shipping policy

NexGenPetMarket

Order Processing

• Orders are processed within 1–3 business days
• Orders are not shipped on weekends or U.S. public holidays

Dropshipping Fulfillment

Orders are fulfilled by our supplier partners and shipped directly to customers.

Shipping Destinations

• United States
• Selected international locations

Estimated Delivery Times

• United States: 5–12 business days
• International: 7–21 business days

Delivery times are estimates and may vary due to customs processing or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout.

Tracking

Tracking details are sent via email once the order ships.

Customs & Duties

International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

Shipping Issues

For lost or delayed shipments, contact us at support@nexgen-merchants.com  or +16468835611.